A place where accessibility, empathy, and great experiences go hand in hand
At Olivia’s, we believe that a great restaurant means more than delicious food and impeccable service—it also means genuine care for people. All people.
That is why we are proud to be the only restaurant in Sibiu certified by Access4You®, an important step toward a more open, empathetic, and inclusive community.
What is the Access4You® certification?
Access4You® is an international system for assessing the accessibility of public spaces, designed for people with special needs—whether related to reduced mobility, visual or hearing impairments, or other functional differences.
The certification provides clear, verified, and transparent information about how accessible a space truly is, so everyone knows what to expect before arriving.
Access4You® levels:
- Bronze – basic accessibility for wheelchair users and at least one additional group with special needs
- Silver – accessibility for all groups with special needs
- Gold – full and optimized compatibility for all categories optimizată pentru toate categoriile
Olivia’s & Access4You®: more than just a box to tick
Between April and August 2024, Olivia’s restaurant at Zacaria Retail Center, Sibiu, underwent an official Access4You® audit.
The result?
Our venue met the criteria for Bronze certification and is on track for Silver certification, following a few minimal additional implementations.
For us, accessibility is not an “extra”—it is a natural responsibility.
What does accessibility at Olivia’s actually mean?
- Easy access from the very entrance
- No level differences
- Wide, glass doors that are easy to use
- Low threshold (under 15 mm)
- Comfortable access for wheelchair users, seniors, and people with visual impairments
- Smooth circulation and open spaces
- The restaurant is laid out on a single level, without barriers
- Wide corridors and generous passage areas
- Adapted restroom facilities, including:
- Sliding doors
- Sufficient space for wheelchair maneuvering
- Foldable baby-changing table
- Services designed for diverse needs
- Most tables are accessible to wheelchair users
- Barrier-free restroom
- Staff trained to offer support with discretion and respect
Why do all these details matter?
Because we want every guest to feel welcome, relaxed, safe, and respected, regardless of their challenges, individual needs, or personal circumstances.
At Olivia’s, the experience doesn’t need to be “adapted”—it is designed from the start for people who are different, yet equal.
Olivia’s on the Empathy Map – an important step for the Sibiu community
What is the Empathy Map?
It is a platform dedicated to people with mobility disabilities and their families, highlighting spaces that are friendly, accessible, and open to the community.
Our presence on this map means:
- Greater visibility for accessibility
- Real support for those who need clear, reliable information
- One more step toward a more empathetic Sibiu
🐾 Our four-legged friends are welcome at Olivia’s
Sometimes, a great experience also comes from the right company—even when that company happens to be your favorite four-legged friend.
Well-trained and well-behaved dogs bring joy and comfort:
- Emotional support and relaxation – their presence reduces stress and creates a friendly atmosphere
- Dining companionship – a loyal friend by your side makes every meal better
- Assistance dogs – supporting people with reduced mobility, offering safety and independence
You don’t need to search for a special place to dine with your best friend. We welcome all well-behaved dogs with open arms, because we understand how important their companionship is in everyday life.
We want every visit to be a natural, worry-free, and enjoyable experience for everyone who walks through our doors.
We look forward to welcoming you!
Reservations can be made at the phone number below.
